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HR Service Delivery Consultant - Process & Operations Job

Deloitte

Location: Phoenix, AZ  
Job Code - E11NATCACSJW001-HCPhoenix
Job First Active on: Tuesday, July 27, 2010

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JOB DESCRIPTION: HR Service Delivery Consultant - Process & Operations



Deloitte Consulting LLP

Deloitte Consulting LLP ("Deloitte Consulting") is one of the nation's leading consulting firms for business strategy, operations, technology and human resources planning. We bring together a strong combination of experience, scale and capabilities to help clients address their most complex business problems. The organizational structure of our parent organization, Deloitte LLP ("Deloitte") and our collaborative approach integrate our consulting services with other Deloitte subsidiaries offering tax services, financial advisory services, and risk management capabilities. Clients depend on us for straightforward advice and results that create value.

With nearly 7000 Deloitte Consulting employees in more than 80 U.S. cities, we understand that people are our most precious resource. We also know that serving our clients and helping them and our people excel demands a diverse range of skills, talent, experiences and backgrounds.

Human Capital

It is our mission to enhance an organization's value through people. How are we doing this? By redefining human capital and how it is managed and measured. By assembling a highly talented and integrated team of broad-based business consultants and deep technical specialists. By fostering an environment of innovation. By investing aggressively in leading-edge metrics, methodologies, and tools. And, simply, by being more than your typical human resources consulting practice.

HR Service Delivery

Our Human Capital professionals advise clients on how to maximize the efficiency and effectiveness of their HR service delivery model and operation of the HR function, ranging from HR Strategy to process design to shared and self-service applications and enabling technologies, and considering insourcing, outsourcing, and offshore solutions.

The job functions for a Operations & Process Consultant include:

* Participate on global and domestic HR Service Delivery engagements
* Consult with clients to design, build and deploy HR solutions to meet their business needs
* Perform analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels

Required skills of the ideal candidate:

* At least 2 years of consulting experience, internal or external;
* Experience managing client relationships at peer client levels;
* Experience executing project plans on large, complex engagements from analysis through implementation;
* Experience designing and implementing technology-enabled HR business solutions for clients as part of a high-talent team;
* Experience defining HR business and systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines;
* Ability to collaborate with clients, and have a strong desire to excel;
* Excellent verbal and written communication skills;
* Bachelors Degree;
* Ability to travel 80% of the time (Monday through Thursday)

Required Work Locations:

Atlanta, Boston, Chicago, Cincinnati, Dallas, Houston, Los Angeles, Minneapolis, New York, Philadelphia, Pittsburgh, San Francisco, Seattle

About Deloitte

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.Deloitte LLP and its subsidiaries are equal opportunity employers.

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Phoenix, Arizona

Phoenix, AZ


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